We've been using Skytap's service for several months and have been impressed with its capabilities and the significant productivity gains our team has experienced.- Eric Blankenburg, CTO of Resolute
Customer loyalty is our priority.
Our support philosophy is to cover your support requirements whenever you need assistance. Our support hours are Monday-Friday 6:00 AM – 6:00 PM PST. After hours and weekend support is available, but response times will be longer than normal.
Maintenance Windows
Skytap performs regular maintenance at the following times:
- Every Saturday from 12:00 Noon PST until 4:00 PM PST
- Every 2nd Saturday of each month from 8:00 AM PST until 8:00 PM PST
Existing Customers:
Please log in to Skytap Cloud to submit a support request using the support tab.
New Customers:
For all other questions, please use the form below. A support representative will be in touch with you shortly.