Customized Training That Works Everywhere

VIRTUAL SOFTWARE TRAINING & LABS

Training is both essential for building strong customer relationships and a potential profit center. But with remote work now the rule rather than the exception, in-person training and physical labs are no longer enough. Skytap’s Course Manager add-on allows you to create virtual classrooms and high-performance labs for your teams and customers.

Expand your training offerings

Course Manager makes it easy to create virtual classrooms and labs for technical education to suit almost any need. Now you can offer instructor-led or self-guided training with hands-on lab exercises for groups of any size. Virtual classrooms can be provisioned in minutes without the need for IT support.

Provide 24x7 training for anyone anywhere

Given the increasing costs (and restrictions) of travel, not to mention the finite capacity of facilities and instructor time, relying on in-person training and on-premise labs can make it difficult to meet the training needs of your customers. Course Manager lets you offer on-demand, global access to training content and high-performance virtual labs, so you can train customers wherever they are whenever it’s convenient for them.

Reduce training costs

Maintaining physical classrooms as well as labs and hardware for training is expensive and time consuming. With Course Manager you can simultaneously reduce your support costs and scale your training resources to meet customer demand without investing in additional infrastructure or personnel.

Improve training management

Course Manager gives operations staff and instructors comprehensive administrative tools for full visibility and control of classrooms, with over-the-shoulder access to lab environments for personalized instruction. Its support for the IMS Learning Tools Interoperability (LTI) standard makes it easy to integrate with existing Learning Management Systems.

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Virtual labs accelerate sales opportunities

Success story

In-person training events were the primary conversion channel for Tigera, but when the COVID-19 pandemic halted all nonessential travel, the company had to pivot quickly to an online training strategy. Free virtual hands-on training would entice customers to attend its online events over competitors, but provisioning environments internally or requiring customers to pre-provision would require significant time, development effort, and result in inconsistent or broken environments.

To deliver its virtual training, Tigera first provisioned and validated a master lab environment within Skytap, and used Course Manager by Skytap to add registrants and ensure all student environments were provisioned and ready in time for the event. The company’s online events have become very successful, hosting up to 150 attendees at a time and with Course Manager Tigera can accommodate last-minute registrations, which have turned out to be valuable sales leads.

Read the full story

We would not have been able to pivot quickly to virtual product training without using Skytap. We’ve been able to keep prospective customers engaged, add last-minute attendees, and quickly provision environments.

Andy Wright, VP Marketing, Tigera

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